Kohl's

I was in a hurry to find a nice outfit for my son’s baptism the following day. To my surprise, I was greeted my Mary Jackson and with a very warm smile on her face. She helped me with the correct sizes as well as showed me different pieces that would look great with the slacks and top I had chosen. She was pleasant, friendly and most of all had knowledge of the Women’s Dept. Once I explained the reason I was there she was genuinely as happy for me, as well as my son. I can honestly say, this is the 1st time anyone has ever offered to help me with the exception of the cashiers. I cannot say enough about Mary Jackson and her sunny disposition, anytime I return, no matter the reason, I’m going to be looking for Mary Jackson, I feel like I’ve made a new friend and she genuinely wanted me to look my very best! Every store should have their very own Mary Jackson and it would make some stores a lot more pleasant to shop in. I could not have found the items that she showed me and I bought everything she suggested and it was obvious that this was not strictly about making a sale. She is very helpful, knowledgeable and one of the nicest people I’ve ever met. I will always ask for her now.

Hi there! I'm rating this one star because the employee environment there is completely toxic. I have autism and I was literally treated like a leper there every day by management. I had walked in on them talking mess about me every time I had a shift. I was a hard worker who busted my butt and not once did it appease them, because my social skills were not up to par with my peers I was an outcast. They need to treat their employees better. I quit recently because of it. You guys need to do better.

Employees are not friendly at all. I always shop at the Oxford location, which I love. Thought I would try Trussville since I was in the area. I had a 30% off coupon that expired 11/18 which was the day I was there. Cashier wouldn't allow me to use it, saying it didn't start until 11/19 which was not true. Needless to say, I will not be going back to Trussville.

I went in prob abt 30 minutes before closing to do Amazon return. Employees were all very nice and helpful. I of course got sidetracked by the clearance section. I did my best to hurry because I know from working retail by the end of night you are ready to go home. However, they all had great attitudes and gave helpful opinions. Everything was priced and marked well. Found some really need one of a kind items at great prices. A cool boardgame that is based around the original " Back to the Future " movie and a neat brownie mix kit that came with its own mini cast iron skillet. My son loved both and I got both items together for under $25. That's a good deal in my opinion. I always come to this Kohl's and never had a bad experience restrooms are clean and store is well organized and clean as well. Always have great sales. Will be back:)